My CV

MR. DANIEL OKIA

Greenwich, London, SE10 9RH

Mobile: 07535026518:  Email: okiadaniel@ymail.com

PERSONAL PROFILE

A highly motivated and reliable sales assistant who volunteered at Save the Children UK Charity Shop in Greenwich for one year and eight months, and also volunteered at Sense UK Charity Shop in Deptford High Street for three weeks. I have the ability to work under pressure, working as part of a team and to inspire customers to make a purchase. Very hard working and enthusiastic with excellent communication, interpersonal and customer service skills developed through serving a broad range of customers. A team player who worked with the Royal Electrical & Mechanic Engineers (REME) for two weeks as part of my work placement/experience during year 11 at Kings School: here, I developed a range of transferable skills including working to tight deadlines, maintaining health and safety at work, confidently listening to others. I have knowledge of computers and currently looking for a retail assistant/customer service job opportunity.

KEY SKILLS AND EXPERTISE

Retail

•       Able to help customers find what they want in the retail store/shop.

•       Fully aware of security issues concerning stock in relation to shoplifting or theft.

•       Able to maintain high standards of display and visual impact to ensure that the store is well presented/tidy at all times.

•       Able to work individually or as part of the wider team.

•       Experience of operating a Till Machine used in retail stores/shops to record sales and receipts: scanning items and dealing with checkout process effectively.

Sales

•       Good numerical skills with the ability to manually calculate costs without error.

•       Able to promote a store and its products through effective marketing activities like pricing items and encouraging customers to view other items in the shop that may interest them i.e. clothes, shoes, toys, books, DVDs, plates, glasses etc.

•       Experience of accurately describing products features and benefits to customers.

•       Excellent communication skills.

•       Listening skills and willingness to learn.

•       Computer skills.

Personal

•       Willing to work on shift basis including evenings and weekends.

•       Always smartly dressed and presentable.

•       Ability to take ownership of issues and to work alone with little or no supervision.

•       Extremely organised with a high level attention to detail.

•       Ability to keep time and achieving set targets.

•       Always willing to help, I can do attitude.

WORK EXPERIENCE

Appetite for work                                                      October-09-2015

Wembley stadium Event Day: Food Prep Assistant

·         Maintaining health and safety at work.

·         Helping the chef cook burgers.

·         Preparing the burgers.

·         Serving customers.

·         Working as part of a team.

·         Ability work under pressure

·         Pay much attention to details.

·         Excellent communication skills.

·         Hard working.

·         Good time keeping.

·         Organised.

·         Reliable.

·         Can do attitude.  

Save the Children UK                                                        October 2013 – June 2015                 

Job Title: Volunteer Charity Shop Sales Assistant

•       Serving customers at the shop sales counter.

•       Offering face to face advice to customers on shop products.

•       Responsible for the shop security in relation to shoplifting, leakages or theft.

•       Responsible for the daily management of the shop till machine.

•       Ensuring that all shop areas are clean and adhere to the shop’s clear floor policy and Health and Safety requirements.

•       Replacing any items removed from display column immediately after sales.

•       Sorting items brought in by the members of the public i.e. cloth, shoes, household items etc.

•       Handling customer complaints or inquiries in a calm and polite manner.

•       Managing cash and payment systems (debit/credit payment facility) in accordance with shop procedures and policies (counting cash against receipts at the end of each working day).

•       Working as part of a team.      

Sense Charity Shop in Deptford High Street-London; August 2014.

·         Serving customers.

·         Advising customers on shop products including about offers available.

·         Responsible for shop till machine.

·         Handling money, taking payments including credit card payments.

·         Sorting clothes ready for the shop.

·         Pricing shop items.

·         Shop security.

·         Working as a team.

Royal Electrical & Mechanical Engineering (REME) - Princess Royal Barracks; May 2010

Year 11 Work Placement/Experience        

•       Repairing the engine for vehicles.

•       Changing a new exhaust pipe.

•       Customer care.

•       Adhering to Health and Safety policies at work i.e. making sure that work area was tidy at all times etc.

QUALIFICATIONS AND TRAINING

Lewisham College –London;   From Sept 2015 to July 2016

·         BTEC First in Information and Creative Technology Level 2

Lewisham College –London;   From Sept 2014 to July 2015

·         Diploma in Electrical Engineering Level 1

 Lewisham College –London                                               Sep 2012 –June 2013           

•       Plumbing Qualification Level 1 Course

SPECIAL INTERESTS

•       Football/sports and Fitness

•       Reading Books/studying,  Making friends

REFERENCES:            Available upon request